Frequently Asked Questions
- 1. Popular Questions
- 2. Booking Info
- 3. Vouchers
- 4. Cancellation
- 5. Manage Account
- 6. Payment
- 1. Iran Travel Packages / Tours / Guided tours / Travel products?27.12.17
Easygoing is an online platform to book an array of tour packages and activities in different destinations please follow the link to find out the best offer.
- 2. Are there any cultural norms in Iran?27.12.17
There are many cultural norms in Iran, one of the strangest to foreigners, is the concept of Ta’arof, which governs rules of social interaction and hospitality. It is a form of exaggerated politeness. For instance, restaurant owners or taxi drivers as a sign of respect will often say there is no charge, and in return, you will show your respect by insisting on paying until they accept. This also applies to hospitality at the home, where hosts are obligated to offer their guests as much as they can and guests are supposed to reject, sometimes several times, before accepting.
- 3. When is the best time to visit Iran?27.12.17
In most places in Iran, summer is hot and winter is cold, with snow in some places. During the month of Ramadan, it can be difficult for travelers as many food stores are closed during the day. At times around the Iranian New Year which occurs on March 21, more people inside Iran go on holiday, so it can be more difficult to secure accommodation.
- 4. Can I take my pet with me on traveling in Iran?27.12.17
There are some restrictions on entering a pet to Iran by airlines, apart from that pets are not allowed in Hotels.
- 5. Can I use a credit card in Iran?27.12.17
There is no financial support for the credit card in Iran so far, although we can provide you with a wide range of online services that you are able to book if you have a difficulty in paying a service in Iran.
- 6. Best Islands to visit in Iran?27.12.17
There are many islands in Iran, it depends on your desires. Kish is quite a modern island and Qeshm is a perfect choice for people who are interested in geology.
- 7. How can I find out Iranian travel brochure / guide book / tips / tourist attractions?27.12.17
There can be found a wide range of information about Iran on www.easygoiran.com website, just click through it and boost your knowledge on the subject. If you have any concern or need any more information, do not hesitate to contact us via [email protected]
- 8. Modes of transportation across Iran?27.12.17
There are many means of transportation, kindly scroll through the website for detailed information.
In city and Between cities
- 9. How can I get a travel insurance?27.12.17
For your convenience, we provide you with the insurance service as well, please follow the link to request. You can get the insurance from tourist insurance offices in your country, apart from that there is a travel insurance office on the Board of Int. Imam Khomeini Airport (IKIA) which provides tourists with the insurance.
- 10. Are there any Travel restrictions / Travel warning?27.12.17
There can be found some rules regarding public areas such as food and drinks (No Alcohol and Pork), Dress Code (for women) please read the instructions on the following links.
Dress Code, Travel facts
- 11. Iran travel advisory for US, Canada, and UK citizens?27.12.17
There are no restrictions but the pre-booked itinerary, as well as a tour guide, are mandatory for these nationalities. The possibility of rejection in individual travelers is much higher than the group ones, also the cost of traveling is much affordable in a group; for these reasons, we highly recommend traveling as a group at least 5 of you.
- 12. Is it safe to travel to Iran?27.12.17
The Safety of embarking on a journey to Iran is an absolute under which the government has a strict consideration. On top of that, the hospitality has always been an ancient attitude among the residents of Iran which leads it to a safe country. Traveling to a country with such a rich heritage and culture never disappoint you.
- 13. Who can visit Iran?27.12.17
Although all the nationalities except the Israelis are eligible to apply for an Iranian visa, the US, Canada and UK citizens who travel either as a group or individual should be accompanied by an Iranian approved tour guide.
- 14. How should I travel to Iran?27.12.17
First of all, you should enquire your visa depends on your nationality. Please follow the link for more General visa information. Apply online through the visa application form, therefore, when your authorization number is sent to your email, you are eligible for traveling in Iran, collect your visa at the place where you have already submitted to do.
Secondly, tailor your trip on your desired itinerary through http://easygoiran.com/ book either welcoming or round transfer, Hotels, domestic flights, and Full-day or half-day tours and activities in different destinations. Moreover, click-through the tour & activities search box, you are set to find out tour packages on the destinations.
Finally, if neither of the above-mentioned solutions was able to fulfill and help you, request a quote to [email protected] we will reply to your email within 2 business days.
Welcome to Iran
- 1. Why have I received an email saying that my meeting point has changed?27.12.17
Occasionally, we do need to change the meeting point for a tour if local traffic or other conditions have made it difficult to use the previous point. We will e-mail you to let you know of the change. You can contact us via the information the above section of your voucher if you have any additional questions or concerns.
- 2. What happens if I need help when I am in Iran?27.12.17
Absolutely! If you need any help in Iran, either look at the above section of your voucher to find the emergency contact number or e-mail us.
- 3. How do I choose the best service?27.12.17
With many options on Easygoiran.com, the best way to narrow them out.
1-Enter your destination (i.e. Tehran, etc.) into the search box on Easygoiran.com from there you can choose to view all the tours and activities in the chosen destination.
2-Choose the desired category of the tours & activities or customize it by sending a service inquiry through this link.
- 4. Can I book when I get there?27.12.17
We always recommend booking in advance, to ensure you're able to see the sights you want to see while you're on vacation.
- 5. Service Status27.12.17
There are two kinds of status.
Available means you can pay directly and receive your voucher instantly due to the financial process we are able to reconfirm your payment within seven working days. Then the best way to book your itinerary is one-month prior your departure date.
On request means you should send your request, we will work on that and get back to you within 2 business days. After that you can pay online through your Easygoiran.com account, you will receive the voucher instantly after that we are able to reconfirm your payment within seven business days.
- 1. How do I access my voucher?27.12.17
To make your travels a breeze, we offer many ways to access your voucher:
There are two kinds of status. Available means you can pay directly and receive your voucher instantly due to the financial process we are able to reconfirm your payment within seven working days. Then the best way to book your itinerary is one-month prior your departure date. On request means you should send your request, we will work on that and get back to you within 2 business days. After that you can pay online through your account on our website, you will receive the voucher instantly after that we are able to reconfirm your payment within seven business days. We suggest adding [email protected] to your Safe Senders list to make sure you receive all our emails, including this one. If you don’t receive the email, check your spam/junk folder.
You can always access your voucher through your Easygoiran account. Simply log in to your account or create/reset your password. You can do this on your computer, on our mobile website. Once you’re logged in, here’s how to find your vouchers:
On your computer:
1. Click on the Manage My Bookings link in the top right corner of Easygoiran.com
2. You will see your vouchers there.
TIP: No matter how you choose to get your voucher, we suggest you plan ahead: if you don’t think you’ll have WIFI internet access during your trip, it’s a good idea to print your voucher before you leave.
- 1. Can I cancel or change my dates for a non-refundable booking?27.12.17
Changing your dates for ‘Non-Refundable’ bookings isn't possible. If you choose to cancel your booking, you may incur charges.
- 2. If I need to cancel my booking, will I pay a fee?27.12.17
Any cancellation fees are determined by the property and suppliers listed in your cancellation policy. If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee.
- 3. How do I know if my booking was canceled?27.12.17
After you cancel a booking with us, you should receive an email confirming the cancellation. Check your inbox and spam/junk mail folders. If you don’t receive an email within 24 hours, please contact us to confirm we got your cancellation.
- 1. How do I create an Easygoiran account?27.12.17
If you would like to make an account, just follow the directions below:
1. Go to our website here.
2. Click on the link at the top of the page that says "ACCOUNT/SIGN UP".
3. Enter the information requested, including your desired account Nickname, Email, and Password.
4. Here you are, explore EasyGo Iran and stay connected
- 1. How can I get a receipt for my booking?27.12.17
Your receipt for your booking will be automatically e-mailed to you when you place your reservation. If you need the details of your bookings, please use the “Manage My Booking” link on the top right-hand side of any page on Easygoiran.com. You will be asked to log in. If you never set up your password, or can’t remember it, you can reset your password by clicking here.